5 star service

Terms & Conditions: Same-Day Service Offer

Our “Same-Day Service or It’s Free Offer” strictly applies to the following conditions:
  • Jobs booked by the customers before 10:00am Monday~Friday (Australian Eastern Standard Time (AEST)).
    • You must have received from us a booking confirmation either by phone or email stating the time and date of booking.
  • If we are unable to attend on the same day for a booked job (done before 10am on the same day), then the service will be completed free-of-charge.
  • If we are willing and able to perform the service on the same day the job is booked, however, you for whatever reason do not provide adequate access to the designed collection site, then we will deem to the offer has been met and service completed.
    • Should we be unable to access the collection site, we will try to contact you via any and all appropriate means before leaving the site.
  • For all calls received after 10:00am Monday~Friday (AEST), you will be offered a job booking on the next business day.
  • This offer strictly applies to only suburbs situated within Sydney’s Eastern Suburbs, Inner West, South Sydney, Western Suburbs, Lower North Shore, Sydney CBD and North Sydney.